An error message is displayed when
you try to start Offi ce applications but
the programs do not open. Does that
mean that you need to re-install Word?
A frequent cause of problems faced during starting are damaged or incompatible Add-ins and automatically opened files from the start folders. You can resolve the problem in the safe mode. In order to call up the safe mode, keep the [Ctrl] key pressed when starting the program till the start message is displayed. Then confirm the safe mode with “Yes”. Now all templates, add-ins, additional start files and your personal settings are deactivated. Now open ‘File | Options” or click the Office button in Version 2007 and then the relevant program options. Then click the “Add-Ins” category to the left. In the “Manage” combination field, select the setting “COM-Add-Ins” and click “Go To”. You can now deactivate every add-in individually using the checkbox. Lastly, confi rm the dialog box with “OK”. Repeat the entire process for “Templates” as well as for the normal add-ins comprised in this dialog box. The program should now restart. Now activate all add-ins one after the other and restart the application every time. If the incompatible extension is active, the Office program rejects the restart. You have thus unmasked the cause of the problem and can eliminate it.
A frequent cause of problems faced during starting are damaged or incompatible Add-ins and automatically opened files from the start folders. You can resolve the problem in the safe mode. In order to call up the safe mode, keep the [Ctrl] key pressed when starting the program till the start message is displayed. Then confirm the safe mode with “Yes”. Now all templates, add-ins, additional start files and your personal settings are deactivated. Now open ‘File | Options” or click the Office button in Version 2007 and then the relevant program options. Then click the “Add-Ins” category to the left. In the “Manage” combination field, select the setting “COM-Add-Ins” and click “Go To”. You can now deactivate every add-in individually using the checkbox. Lastly, confi rm the dialog box with “OK”. Repeat the entire process for “Templates” as well as for the normal add-ins comprised in this dialog box. The program should now restart. Now activate all add-ins one after the other and restart the application every time. If the incompatible extension is active, the Office program rejects the restart. You have thus unmasked the cause of the problem and can eliminate it.
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