An error message is displayed when
you try to start Office applications but
the programs do not open. Does that
mean that you need to re-install Word?
A frequent cause of problems
faced during starting are damaged or incompatible Add-ins and automatically
opened fi les from the start folders. You
can resolve the problem in the safe
mode. In order to call up the safe mode,
keep the [Ctrl] key pressed when starting
the program till the start message is
displayed. Then confi rm the safe mode
with “Yes”. Now all templates, add-ins,
additional start fi les and your personal
settings are deactivated. Now open
‘File | Options” or click the Offi ce button
in Version 2007 and then the relevant
program options. Then click the “Add-Ins”
category to the left. In the “Manage”
combination fi eld, select the setting
“COM-Add-Ins” and click “Go To”. You can
now deactivate every add-in individually
using the checkbox. Lastly, confi rm the
dialog box with “OK”. Repeat the entire
process for “Templates” as well as for the
normal add-ins comprised in this dialog
box. The program should now restart.
Now activate all add-ins one after the
other and restart the application every
time. If the incompatible extension is
active, the Offi ce program rejects the
restart. You have thus unmasked the
cause of the problem and can eliminate it.
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